Refund Policy

We aim to ensure transparency and fairness in every transaction. Refunds depend on the type of booking and the cancellation rules set by our partners.

• Refunds are initiated only for eligible cancellations made through iPayment Tech.
• Refund processing may take 5–10 business days depending on the payment method.
• Transaction charges or service fees are non-refundable.

Refunds for flight tickets are governed by the respective airline’s cancellation policy. Applicable cancellation charges may apply.

Refunds for bus tickets depend on the bus operator’s cancellation policy and the time of cancellation prior to departure.

Refund eligibility for hotel bookings depends on the cancellation policy of the respective hotel partner.

Approved refunds will be credited to the original payment source used during booking or to the user’s wallet account (if applicable).